Pricing and Billing

Pricing and Billing

Are quantity discounts available?

Yes, many items qualify for OEM and quantity discounts. Contact us for information on quantity breaks not already listed on the item(s) of interest.

Credit Card Orders- Is my card charged when the order is placed?

No, we do not charge a customer's card until the order has shipped. Online orders authorize the credit card to assure availability of funds, but there is no actual capture of funds until shipment. Contact your card issuer if you have additional questions on authorizations vs. charges.

Do I have to pay sales tax?

You only have to pay sales tax if you are located in the same state as our warehouse, or if your shipping address is in the following states: IN

I have a question on my charges.

Click the "Login" link at the top right hand side of our site to access and review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service.

I need a copy of my receipt/invoice.

Click the "Login" link at the top right hand side of our site to print invoices, or contact us and we will send the documentation needed to you.

When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).